How Can We Help?

Get expert support for your Brighter LED solutions. From technical assistance to installation guidance, we're here to ensure your success.

Quick Support

Emergency Support

Critical issues requiring immediate attention

Technical Support

Installation, configuration, and troubleshooting

Sales Support

Product questions and quotations

Documentation

Manuals, guides, and resources

Submit Support Request

Support Contacts

Emergency Support

+48 726 768 956

24/7 for critical issues

Technical Support

support@brighter.town

Response within 4 hours

Live Chat

Available on website

Mon-Fri 9AM-6PM CET

Remote Support

Screen sharing available

By appointment

Response Times

Critical Issues1 hour
High Priority4 hours
Medium Priority24 hours
Low Priority48 hours

Support Hours

Warsaw (HQ)

Mon-Fri: 9AM-6PM CET

Hong Kong

Mon-Fri: 9AM-6PM HKT

Emergency

24/7 Critical Issues

Warranty & Service

All products include comprehensive warranty coverage and professional installation support.